Shipping policy

 

Shipping Policy

We offer our customers a range of shipping options at checkout. Delivery times for each option are clearly displayed, allowing you to make an informed decision at checkout.

Shipping times are estimated and provided by our shipping providers and can not be guaranteed. Once an order leaves Cornwall, it is the responsibility of the delivery provider to ensure timely delivery. If you experience any delays, please get in touch with us via our contact us page, and we will work with the shipping provider to resolve the issue as soon as possible. Please note normal delivery times vary at Christmas. We aim to dispatch the next day after purchase, we dont dispatch on Sundays.


 
FREE Local Pickup: St Austell Cornwall
 
European: Royal Mail international signed, 2-5 working days – £17
 
Rest Of World: Royal Mail international signed, 7-10 working days – £20 per item
 

International express shipping may take up to 7-12 days from the date of dispatch or longer, depending on any delivery issues or delays within your country. Global supply chain challenges may also affect shipping times on occasion.

We deliver worldwide but with additional duties or taxes on delivery—  As a UK-based company, we aim to deliver within the shipping windows displayed at checkout. For remote locations, please wait until the final days of your delivery window before contacting us about your delivery.

We hold limited stock and orders may be put on a waiting list to be dispatched as priority when in stock. If there is any delay, we will contact you directly or offer an immediate refund.

All our packaging is Eco-Friendly!